Intelligent Customer QMS Queue Management System Solution for Bank
QUEUE MANAGEMENT SYSTEM PROCESS:
Take A Token Number from Ticket Dispesner -Waiting number in the waiting room-Calling your number-Customer Service
Basic Component Of Queue Token Number System:
1. SX-Q173 Ticket dispenser
-Material: Cated with cold steel material
-Display: 17" LCD display, with resolution of 1024X768@75Hz,
-Touch screen: 17" IR touchscreen
-CPU:Intel Dual Core 1.80GHz
-2G DDR3 Memory or higher
- 500G HDD
-Windows 7 OS
-Integrated sound card and graphic card
-Printer: with 80 mm Epson Auto Cutter thermal Printer
-Both Wire and Wireless Queuing System Solution available
-Support for 1-64 services, unlimited Counter Display, and unlimited Keypad by Multiple control system
-Interface and language and ticket format can be customized by customers
-Multilanguage Voice calling, and you can add logo or edit some other information on the ticket, like time, waiting people, and the Ticket number
-Color and Design can be customize as you require
-OEM/ODM also available
2. 8 Digits LED counter display
Model No:SX-QCD04
F3.75 single color Dot Matrix LED Display;8 Digits can be displayed;
4 digits for display ticket number,2 Digits for display counter number
The length and size can be customize as you require
Wired and Wireless system solution available
3.21 Keys calling keypad
Model No:SX-QKP21
Size:140mm*81mm*26mm
21-key wireless multi-function keypad;
Power supply: USB or USB micro adapter.
220V power supply can be directly connected,
Software calling keypad also available
Wired and Wireless system solution available
Function: Can realize the function of login,call,recall,special call,transfer,Service Time Reminder and etc.Also can check the passed number which stored in the call pad and can call back.
4.Waiting Area LED Main Display (Optional)
Model: SX-QMD0504
Size H*W*D(cm) :53*53*6
F5.0 RED color Dot Matrix LED Display;8 Digits in each line,total 4 rows;
4 digits for display ticket number,Counter number available
The new calling ticket number will flash at the top of the display
220V Power Supply
Wireless and Wired can support
Can put on the Waiting Area for indicate customer
5.Multimedia and Information Player Box(Optional)
Model:SX-QMPB01
*Video output: at least can support the image with the resolution of 1024 × 768 / 75 Hz ;
*Inbuilt Software,and can split the screen to more than 5 zones to display different content
*Supported video formats: MPEG-1,MPEG-2 MP@HL,MPEG-4 ASP@L5,etc
*Image formats supported:JPG, BMP, static GIF, and provides a 10 / 100 M adaptive fast Ethernet interface
*storage media: standard 4G memory card;
6.Queue System Software Qversion SX2016
Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, Arabic language, French, etc also supported,and can realize the report statistic function
Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, and etc
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